Introduction
Welcome to ogaa.mv
OGAA is a Registered Trademark of ARTISTREE.
This website is owned and operated by ARTISTREE. By visiting our website and accessing the information, resources, services, products, and tools we provide, you understand and agree to accept and adhere to the following terms and conditions as stated in this policy (hereafter referred to as ‘User Agreement’), along with the terms and conditions as stated in our Privacy Policy (please refer to the Privacy Policy section below for more information).
We reserve the right to change this User Agreement from time to time without notice. You acknowledge and agree that it is your responsibility to review this User Agreement periodically to familiarize yourself with any modifications. Your continued use of this site after such modifications will constitute acknowledgment and agreement of the modified terms and conditions.
Products
All our products are handmade, hand-cut, hand-labeled & packed by us, therefore, size, shape and design may vary from product to product. All our products are subject to availability, and we cannot guarantee that items will be in stock. We manage our stock levels online, however, in the unlikely event your order is out of stock we will contact you to make you aware, you will have the choice to wait for the new batch, make another choice or accept a refund.
We reserve the right to discontinue any products at any time for any reason. Prices for all products are subject to change.
Product Descriptions
We at Ogaa are not medical or healthcare professionals and do not claim that the use of our products may have a positive effect on pre-existing physical and/or mental health conditions. The information in our listings pertains to the properties of specific ingredients used in the product.
Privacy
Your privacy is very important to us, which is why we’ve created a separate Privacy Policy in order to explain in detail how we collect, manage, process, secure, and store your private information. Our privacy policy is included under the scope of this User Agreement. To read our privacy policy in its entirety, click here.
Payments
We currently accept payments only via Bank Transfers until further notice. We do not accept cheques, cash or money orders.
All orders are processed once payment has been transferred and bank slip sent to the Ogaa contact number +9607993949 or email info@ogaa.mv. Please ensure all bank account details and price is correct and contact details are correct when placing an order so we can get in touch should there be any issues.
Shipping
See our Shipping Policy here
Copyrights/Trademarks
All content and materials available on Ogaa.mv, including but not limited to text, graphics, website name, code, images and logos are the intellectual property of ARTISTREE, and are protected by applicable copyright and trademark law. Any inappropriate use, including but not limited to the reproduction, distribution, display or transmission of any content on this site is strictly prohibited, unless specifically authorized by ARTISTREE.
Returns /Refunds
Return / Refund / Exchange / Cancellation Policy
We love our soaps and we hope you will too. We check, inspect and hand pack all items ourselves before shipping to make sure they’re perfect. If for any reason you received the wrong or damaged product then please let us know by emailing us on info@ogaa.mv or calling us on +960 7993949 and we will be very happy to assist you. Please note that we cannot agree to refund or return any product simply because you made a wrong decision or changed your mind.
Wholesales
Items purchased online are for personal use and are strictly not for resale, if you wish to sell our product then please visit our Stockists page for more info.
Contact Information
Please feel free to contact us if you have any questions ♥
ARTISTREE
4A, Thandiraimaage, Roashanee Magu
Malé, 20031
Republic of Maldives